Frequently Asked Questions

What is a Group Buy [GB]?

Unlike a simple purchase of a product in stock, a Group Buy is when a custom-made, unique product is manufactured in limited quantities for a brief period only for a select few who sign up for it by purchasing it. A big difference between a regular order and a Group Buy is that a Group Buy doesn't ship out immediately since the manufacturing begins once everyone interested has signed up by buying a spot on it.

How long does it take to ship my order?

Since we work with several different artisans and suppliers to provide us with their unique products, the time it takes to ship an order varies on factors like production times, Quality Assurance, handcrafting processing time, etc. However, estimated shipping time is usually within 30 days of an order shipped, unless stated otherwise on the products themselves.

How much do I pay for shipping?

In short, NOTHING. We provide Worldwide Free shipping on all orders with their standard delivery time. There might be products that have availability to receive faster with our Expedited Worldwide Shipping. Limited availability on the products with this option.

Why do you have (Specific Product) in stock? It's not available anywhere else.

Since we work partnerships with talented designers, creators, artists, and our in-house design team, we use our connections to secure our stock on the page.

What If I have a Frequently Asked Question?

Feel free to contact us, and one of our experts in the field will have an answer for you. Please allow this channel 3-5 days for replies.